![]() To give you complete peace of mind, you can even get a one-hour delivery window, so your tools are there when you need them. If you prefer, we can deliver straight to the site. At ITS, we work closely with DeWalt to ensure that we have all the tools you want, and all the tools you need for whatever job you are doing.Īt ITS, we offer a Price Match Promise, so you know you’re getting a good deal, as well as delivery options 7 days a week. It's hardly surprising that they have guaranteed their tools are ‘Guaranteed Tough since 1924”. Before 2001, they were responsible for over 200 power tools and over 800 various accessories.ĭeWalt has maintained its ethos over the years to increase performance, make tools easy to use and increase productivity. Established by Raymond Dewalt in 1922 once he perfected a woodworking machine, the company has gone on to be one of the leading brands within the trade. ![]() Now is where he shares tech tips.DeWalt are one of the most recognised and respected brands in the world today and have been at the forefront of power tool technology and innovation since the 1920s. He has been a tech enthusiast ever since his dad let him play with computers in the early 80s. is an attorney and IT professional living off the grid. ![]() Me (, 11:39:56 AM): Perfect, thank you for your help Paula and have an absolutely wonderful day!!! Paula D (, 11:39:06 AM): Depends on the battery model number. Me (, 11:39:04 AM): Lastly, what is the warranty length for DeWalt 20V lithium Ion batteries? Paula D (, 11:38:53 AM): You are welcome. Me (, 11:38:42 AM): Perfect, thank you for that! Paula D (, 11:38:25 AM): They have a recycling bin. You can just take them to Lowes or Home Depot. Me (, 11:37:46 AM): For old DeWalt batteries that are out of warranty, does DeWalt offer any recycling options? Me (, 11:37:10 AM): That is awesome, Paula! Thank you very much!!! I just had two more questions: Is there anything else I can help you with today? Keep in mind the warranty does not start over with the replacement unit. This should arrive UPS in 10-14 working days. Paula D (, 11:36:15 AM): I have placed and order for your replacement. Me (, 11:35:24 AM): Thank you kindly for your assistance! What is your shipping address and phone please. Paula D (, 11:34:51 AM): Normally this would go to the service center for warranty replacement and that would be mail in, as a one time courtesy I will replace the unit but any further issues will have to be mailed in. ![]() ![]() Paula D (, 11:33:57 AM): What is your zip code please. This will start with 201, I need all the numbers as written please. Paula D (, 11:33:27 AM): On the unit there is a date of manufacture stamped in the top can I get that please. Paula D (, 11:32:10 AM): Can I get the model number on the bottom of the battery please. I would be more than happy to assist you with this, one moment please. Paula D (, 11:30:57 AM): I apologize you are having this issue today. Paula D (, 11:30:36 AM): Thank you for contacting DeWalt. Me (, 11:30:44 AM): Hello, I have a DeWalt 20V lithium ion battery that I need to replace under warranty. DeWalt was very helpful and here is the support transcript: Therefore, I contacted DeWalt for battery replacement under warranty. I have a fairly new (1 year old) DeWalt lithum ion battery that now refuses to charge. ![]()
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